Privacy Policy

This policy explains how we collect, use and disclose information about you when you use MyWrightStock. We use your information to enable you to use MyWrightStock. When the term MyWrightStock is used this refers to the mobile application and browser based application provided by The Config Team Limited as data processor for Wright Health Group Limited.

We are committed to ensuring that your privacy is protected. Any personal identifiable information (PII) that you provide while using this website, will only be used in accordance with this privacy policy and the UK Data Protection Act 2018.

Your Consent

By using of MyWrightStock, you consent to the use of your personal information in accordance with this policy. This includes any sensitive personal information that you may provide.

1. Collection of information

Registration, Apps and your dealings with us

We collect information about you when you provide it to us. For example, when you log into MyWrightStock.

By using MyWrightStock and providing your contact details, it is understood that you are legitimately interested in in using our products or services.

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery and for marketing purposes:

Name and business email addresses

Business Addresses and Postcode

Account information

Website user information (including user journeys and cookie tracking)

Information from devices

We also collect information indirectly from you, from the device you may be using when you interact with our mobile solutions. This can include your geographic location. We may also collect information from cookies placed on your device.

Other sources

We may also obtain information about you from other companies that have your permission to share information about you, as well as from other online and offline sources. We may combine this information with information we collect indirectly from you.

Information about other people

By providing us with information about another person, you confirm that they have appointed you to act for them, for you to provide us with their information, including sensitive personal data, and to the transfer of their information abroad and to receive on their behalf any data protection notices.

2. How we use and share your information

Deliver services, improve experience and personalisation

We will use your information to provide you with the requested products and services and to manage our relationship with you. We may use your information to monitor, improve and protect our products, content, and services, both online and offline. We may also provide you with help and support where we believe it is required. For example, if you have trouble being authenticated on the MyWrightStock App or with any of the functionality. We provide personalisation by using cookies, IP addresses, web beacons, URL tracking and app settings.

How we use Cookies

Cookies are small text files that are placed on to your computer when visiting a website. They can be used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. Your web browser can choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Market research and analytics

We may use your information to conduct market research to improve the services we offer and to develop new products and services.

Sharing with third parties

We may pass your information to suppliers we use to provide services that involve using data on our behalf, for example delivery services for market research. We may also use suppliers to collect your information on our behalf but the use of your information will still be subject to this Policy.

If we provide to you a service that is dependent on age or residency and we have an obligation to verify this information, then we may pass your details to a third party to carry out the verification for us.

We will only disclose your information to third party companies for their purposes, including marketing, when we have your permission to do so.

Linked services

Our services may be linked to Apps operated by third party companies, and may carry advertisements or offer content, functionality, newsletters, or applications developed and maintained by unaffiliated companies. We are not responsible for the privacy practices of unaffiliated companies, and once you leave our App or services you should check the applicable privacy policy of the company you are visiting.

Disclosures required by law

Your personal information will be disclosed where we are obliged by law to do so. We may also disclose your personal information where we are allowed by law to protect or enforce our rights of others and for the detection and prevention of crimes, such as fraud.

Acceptable use of services

If you post or send offensive or objectionable content anywhere on our mobile solutions, or otherwise engage in any disruptive behaviour on our Apps, we may use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.

Data transfers

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. All data resides within the data centre in Ireland at all times. Any data transferred outside of the data centre is controlled via encrypted HTTPS.

3. User access and control

Requesting copies of your personal information

You may request a copy of your personal information from The Config Team Limited that it may hold about you. You can also ask us to correct any inaccuracies within your personal information.

Updating your personal information

You can ask us to correct any inaccuracies within your personal information or to remove your account from MyWrightStock by contacting us at MyWrightStockTCT@theconfigteam.co.uk.

Retention of personal information

We will retain your information for as long as necessary for the uses set out in this Policy. If you ask us to delete your information before that time, we may not be able to do so, due to technical, legal, regulatory and contractual constraints.

If we withdraw a product or service in relation to online interaction or transactions, we may either archive or delete the information you have provided to it.

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If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at MyWrightStockTCT@theconfigteam.co.uk